FAQ

If you have any questions, you will most likely find the answers here. If you still cannot find an answer, do not hesitate to ask us!

Reservations/Prices

The price for an adult is 25$ plus taxes and 22$ plus taxes for students. People who have a student that is currently valid can get the student price regardless of their age. This price is also applicable to minors.
The price is 23$ plus tax per person. For groups of 20 or more people, the price is 18.40$ plus tax per person. We also offer specific pricing for schools, community centers, and day camps. Contact us in order to get more information.
You want to give a gift certificate for the immersive adventures at Echappe-Toi? Easy! You first have to purchase the gift certificate through the “Gift Certificate” tab on our website. You will receive a confirmation email containing the voucher code. You can then download our official Gift Certificate (in english or french) to gift the ticket(s) purchased. You can simply print it at home and add the number of tickets as well as the gift certificate code that you received in your email after the purchase.
You have multiple options for the use of your gift Certificate: • Click on the link within the email OR • Click on the tab "Gift certificate", enter your gift certificate code, and continue with your reservation.
Without a reservation, it is impossible for us to guarantee you will play: you will only participate if there is an open spot in our escape rooms.
We ask that you pay by card at the time of the reservation, either through our website or through the phone at 514-907 -2200
The schedule is open a month in the future. If you are a business, you can call us to plan your events ahead of time.
All sales are final. Our game is a planned event, thus refunds are not issued with cancellations once a reservation is confirmed. If you want to change the date of your game, you must do so 48 hours prior the date of your reservation.
Yes. You can give/transfer your tickets to another person.
Yes. You must simply make sure one of you has the confirmation for the reservation.
An escape game is a live adventure. We therefore cannot shift the time of your game. It is therefore essential that you arrive at least 10 minutes prior the start time of your game. If you come as a group, make sure that every member is aware of the fact. Otherwise and unfortunately, your game time might be shortened!

Activity as a business/group

We offer different options geared towards businesses. Contact us and we can give you a tailored proposition.
Echappe-Toi Montreal has 9 rooms and has a maximum capacity of 64 people per hour. This capacity is constantly growing. For a unique experience, we create several teams within your group and host a competition. This added challenge is often a source of motivation, adding a strong dosage of adrenaline. For groups of a size above 64 participants, we offer additional services. They allow teams that are not currently playing to be entertained while waiting their turns to play. You can contact us for more information.

Type and number of players

Yes. Children are welcomed starting at the age of 8. Minors under 15 years of age must be accompanied by an adult. We often welcome academic groups and birthday parties for children and families.
All our scenarios are perfectly capable of welcoming pregnant women. The game does have any physical activity or scary components through its duration.
Even if the building is not certified for wheelchairs, we welcome people with lower mobility in almost all our game rooms. Call us so that we can organise the best experience possible for everyone!
Since January 2019 the 9th, we do not mix the groups in our escape rooms anymore: the room will be reserved for your team only, whatever its size!

Your experience

Cameras and video recorders are not allowed inside our rooms at Echappe-Toi Montreal. No picture or video is authorized during the escape game. However, we take photos at the end of the experience and send them to the corresponding email address of the reservation, so that you can keep a souvenir of your adventure in the escape room.
Overall, the level of difficulty is the same throughout our escape rooms at Echappe-Toi Montreal: the exit percentage is 3% for all of our escape games.
Yes, at Echappe-Toi Montreal, all the escape games are offered in two languages: French and English.
Escape rooms at Echappe-Toi Montreal have a capacity of 2 to 6 players for every scenario. The only exception is the room that houses the Montreal Job scenario, which can welcome 2 to 4 players.
At Echappe-Toi Montreal, the activity has a total duration of 90 minutes: - 15 minutes to explain the game and to begin the immersion - 60 minutes of game time to find the exit - 15 minutes to debrief and summarise the end of the game.
No need to panic, you will find the exit door, but the entrance door stays open. You can therefore exit the game at any time should have any fear or problem.