TERMS & CONDITIONS Echappe-Toi Montreal

This agreement extends to all activities related to Echappe-Toi. By using this website, by completing a reservation, and by using the locals of Echappe-Toi, you are agreeing to having read and understood the conditions presented therein and that you accept, without restriction or condition, to be bound by its contents.

ENTRANCE CONDITIONS: You must read and accept the Terms and Conditions of Echappe-Toi before using our services and before making a payment for the fees of a reservation.

GAME SERVICES: You understand that our game services includes intellectual challenges for your entertainment. This service is not destined to test your physical capabilities in any way whatsoever. You understand that you may interact with your environment but that the game does not necessitate the usage of physical force. Therefore, the game forbids actions such as, but not limited to, running, jumping, climbing, or hitting or any other physical activity that could damage our properties or hurt another.  

RESPONSABILITY: You accept to not tamper or use excessive force on your environment. You will be held responsible for the costs that may arise from any damage that you may cause within our establishment or the property of another person as a participant (this includes, but is not limited to, material damage, the displacement of objects or the modifications of passwords on computer equipment). Echappe-Toi is not responsible for the loss or damage of your belongings place inside the designated locked cabinets.  

CONFIDENTIALITY: It is forbidden to circulate videos, photos, or any other technical information which Echappe-Toi deems as confidential without the explicit authorisation of Echappe-Toi. This includes, but is not limited to, the elements used and disclosed, whether directly or indirectly, through written, oral, or visual mediums.

COPYRIGHT: It is forbidden to copy, reproduce, modify, adapt, translate, create a derived product, publish, transfer, distribute or sell information that Echappe-Toi considers to be confidential (partially or as a whole) without the explicit authorisation of Echappe-Toi.  

REFUSAL OF ENTRY: Echappe-Toi maintains the right to deny entry to any participant that it deems to be a danger for yourself, the Echappe-Toi team, or other clients.

MEDICAL TREATMENT: You authorize Echappe-Toi to take reasonable initiatives in case of personal injuries and you accept to cover the costs of emergency medical treatments and ambulance transport.

REIMBURSEMENT AND LATENESS: We ask participants to arrive 15 minutes prior to the time of their reservation. The activity is set to start at the time of your reservation. After 5 minutes of lateness past the time of the reservation, the 60 minutes of play start and the participants will have the time remaining following their arrival. In the case of an arrival later than 30 minutes after the reservation time, no participant will be accepted and no reimbursement will take place.

CANCELLATION/MODIFICATION: If you cannot be present at the appointed time of the reservation, regardless of the reason, you must inform us at least 48 hours prior by phone at 514-907-2200 or by email at info@echappetoi.com, in order for us to be able to offer a new reservation time.

If you do not present yourself at the appointed time, or if you do not inform us 48 hours prior the reservation time, no reimbursement will take place. However, we can offer gift certificates for the number of tickets purchased.

If you inform us more than 48 hours prior the reservation, we will offer a 100% refund on the selling price.

If one or more person is not present at the time of your reservation, the same policy used for cancellations will be applied.

If you do not inform us 48 hours prior the reservation time, no reimbursement will take place. However, we can offer gift certificates for the number of tickets purchased.

If you inform us more than 48 hours prior the reservation: 100% reimbursement of the purchasing price.

RESERVATION FOR A THIRD PARTY: When you proceed with a reservation for another person, you accept that you are making the reservation and that the person will therefore be as binded to the conditions as yourself.

UNDER 16 YEARS OF AGE: Every minor under 16 years of age must be accompanied by the guardian that paid for the reservation at all times within the Echappe-Toi facilities. The guardian of the minor is binded by the terms and conditions for the minor.

SECURITY SIGNAGE: You must conform to the security signages displayed within our locale at all times while inside the Echappe-Toi facilities.

VIDEO SURVEILLANCE : You give Echappe-Toi the right to use surveillance cameras to monitor game and also in the case of material damage to the property or the installations belonging to Echappe-Toi.  

ALCOHOL AND DRUGS: It is forbidden to partake in an activity at Echappe-Toi while under the influence of drugs or alcohol.

FOOD AND DRINK: No food or drink may be consumed during the time of the activity.

MOBILE PHONES AND OTHER ELECTRONIC DEVICES: Mobile phones and any other electronic devices may not be used during the escape game activity. They must be placed inside the attributed, secured lockers at the disposal of the players.

DANGEROUS OBJECTS : No dangerous object, sharp object, weapon, knife, or match is allowed inside of our facilities.  

SMOKING:  It is strictly forbidden to smoke in the the Echappe-Toi facilities.

GAME INTERRUPTION The Echappe-Toi employees reserve the right to refuse entry to anyone not respecting the rules therein. All the game pieces must be returned following the end of the game. Echappe-Toi reserves the right to claim compensation for any deliberate attempt to cause material damage to the equipment or facilities. It is also agreed that Echappe-toi may end the game at any moment if the participants refuse to follow the rules imposed by Echappe-Toi or disobey the instructions of the Echappe-Toi staff. No reimbursement, partial or complete, of the fees will be dispensed if such a situation arises.